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easyJet teams up with SignLive to help deaf and hard-of-hearing customers

easyJet teams up with SignLive to help deaf and hard-of-hearing customers

easyJet has teamed up with SignLive to help deaf and hard-of-hearing customers connect with BSL interpreters.

The budget airline has partnered with the the interpreating on0demand company to launch a free-to-use service to help deaf and hard of hearing customers with a range of travel-related needs.

Wallis Harvey, easyJet’s Accessibility Specialist, said: “We are incredibly proud to become a partner of SignLive. This is one of the many steps we are taking as part of our ongoing commitment to make travel easy and accessible for everyone, by ensuring all our customers can communicate with us in the different ways that suit them best and access any support they may need from our dedicated team.”

The help will be available for anyone wishing to book flights, make changes to existing bookings or resolving any travel-related queries pre and post-booking.

Steph Lotz, SignLive’s Director of Customer Success, said: “We are delighted to partner with easyJet to further enhance accessibility for the Deaf and hard of hearing community. At SignLive, we believe that communication should never be a barrier, and our service is designed to ensure that every customer can access support when they need it most.

“Our collaboration with easyJet is a significant step forward in making air travel more inclusive, and we look forward to expanding this essential service to benefit even more passengers in the future.”

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